Dota 2 developer Valve has detailed how its new communication ban system is turning its online multiplayer battler into a friendlier place. Last month Valve introduced the option to ban all communication with players who were abusive verbally or via text chat.
The move was part of a wider investigation by Valve into the reasons why people decided to stop playing. Player abuse was apparently the key factor - much more so than people just naturally failing and quitting.
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