What there wasn't, in the recent Elder Scrolls Online console closed beta, was the option to chat via text. That's unusual for a massively-multiplayer online game but not for a console game.Instead, there's proximity-based voice chat - that is, when you're in talking distance of someone, you can talk to them via a microphone.
Problem is, there's an expectation in MMOs - because of their history - of being able to text chat. This is further complicated by being able to do exactly that in The Elder Scrolls Online on PC and Mac.
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