Valve Offers Refunds for Grand Theft Auto V Installation Woes

[[Coi] Mr.CLuBBeR]

Valve, we have a problem

Some patient PC gamers who waited this long to finally experience Grand Theft Auto V on their platform of choice (Windows PCs) are being asked to wait a little longer, jump through some installation hoops, or receive a refund and move on. At issue is a bug that's preventing GTA V from installing on some Windows PCs. The issue has been confirmed by Valve, and you may have seen a message when firing up Steam.
According to Valve, the issue pops up when players with Windows usernames that include non-alphanumeric characters try to download, install, and play GTA V. The game wigs out, leaving gamers lamenting the long wait, only to run into a hurdle on launch day.
The good news is, there's an official fix in the works, though no time frame has been given for its release. And the better news is, you needn't wait for the patch. There's a workaround available.
"If you do not want to wait for a fix, you need to create a new Administrator User Account for your Windows system that only includes letters A to Z, a to Z, or numbers 0-9 from the basic Roman alphabet," Valve explains. "Please note that simply renaming your current User Account not correct the issue."
It's a bit of a hassle, but creating a new Administrator account as outlined above should fix the issue. Alternately, if you don't want to do that and don't want to wait for a fix, Valve is making available a self refund tool that will be live until a fix is released.
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